Terms and Conditions
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Effective Date: September 2024
Welcome to ------ (the “Site”). By accessing or using the Site, you agree to comply with and be bound by the following terms and conditions (the "Terms"). Please read these carefully before using the Site. If you do not agree with these Terms, please refrain from using the Site.
These Terms apply to all visitors, users, and others who access or use the Site.
1. General Information The website www.grainmagic.com is owned and operated by ------, with its
registered office located at:-------------------
For any inquiries or questions about the website or these terms, you can contact us at ---------
2. Product Information All products available on the Site are subject to availability. We make every effort to display the products, including descriptions and images, as accurately as possible. However, there may be slight variations in the actual product due to packaging updates or differences in color due to display settings on your device.
--------reserves the right to modify, discontinue, or limit the availability of any product without prior notice.
3. Pricing All prices listed on the Site are in INR (Indian Rupees) and include applicable taxes unless otherwise stated. Prices may change without notice. The price displayed at the time of purchase is the price that applies to the order.
4. Orders
When you place an order on the Site, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order at our discretion.
Once an order is placed, you will receive an acknowledgment email confirming the details of your order. This acknowledgment does not guarantee acceptance of your order.
Your order is only considered accepted once we send a confirmation email indicating that the order has been shipped.
If we are unable to fulfill an order, we will notify you and provide a full refund for the unavailable product(s).
5. Payment We accept online payments through various payment methods, including credit/debit cards, UPI, and net banking. By placing an order on the Site, you warrant that the payment information provided is accurate and complete.
-------- does not store your payment card details. Payment processing is handled by secure third-party payment gateways.
6. Shipping and Delivery
We aim to dispatch all orders within 2-3 business days of order confirmation. Delivery timelines will depend on your location and chosen shipping method.
We currently ship within India. Delivery charges may apply based on your location and the size of your order.
While we strive to deliver your products within the estimated timeframe, delays may occur due to unforeseen circumstances. -----------will not be held responsible for delays caused by third-party couriers.
7. Cancellations and Returns
You may cancel your order before it is dispatched by contacting our customer support at ---------
Due to the perishable nature of food products, we do not accept returns or exchanges once the product is delivered unless the product is damaged or defective.
If your product arrives damaged or defective, please contact us within 24 hours of receiving the product with details and photographs of the damage at --------------, and we will process a replacement or refund as applicable.
8. Intellectual Property All content on the Site, including but not limited to product descriptions, images, logos, graphics, and text, is the property of Grain Magic or its content suppliers and is protected by intellectual property laws. You may not use, copy, reproduce, modify, or distribute any content from the Site without prior written permission from ----------
9. Limitation of Liability------ shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Site or products purchased through the Site. We provide the Site and products on an “as-is” and “as-available” basis without warranties of any kind, either express or implied.
10. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of India, and any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Mumbai.
11. Changes to Terms and Conditions ------- reserves the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use the Site after any changes, you agree to be bound by the revised Terms.
12. Contact Information For any queries, concerns, or feedback, please contact us at:
Address: